Welcome to Hub City Media Managed Support Services

Please fill out the form below to complete the account registration and support request process. Once you've submitted the form and your accounts have been established, credentials will be emailed to you.

Primary Support Contact

Name

First Name

Last Name

Primary Contact #

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Alternate Contact #

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Email Address

Company Name

Hub City Media Product

Secondary Support Contact 1

Name

First Name

Last Name

Primary Contact #

(###)

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Alternate Contact #

(###)

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Email Address

Secondary Support Contact 2

Name 2

First Name

Last Name

Primary Contact #

(###)

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Alternate Contact #

(###)

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Email Address

CHANGES TO SUPPORT CONTACTS:

If a change in contact is needed, please open a JIRA ticket and provide contact information for the new support contact and which contact should be removed. Please allow 16 business hours for changes to take effect.

WHERE DO I OPEN A TIER 2 SUPPORT REQUEST?

https://hubcitymedia.atlassian.net

In the event you have questions, please contact your HCM Account Manager.