Managed Support Services | Oracle

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"The Technical Account Manager and the MSS team are doing a great job supporting us. When I contact them with an issue or question, I get a quick response from someone on the team. I really appreciate when we have an issue that we get timely updates until the issue is resolved." 

- A Fortune 500 health system network

Hiring, training and overseeing a proficient team to support your Identity and Access Management systems can be time consuming and costly, diverting resources from your core business needs. Hub City Media’s Managed Support Services provides you with the expert support and engineering enhancement capabilities you need, without the administrative burdens. Our team helps your business eliminate issues before they occur, manage IT systems efficiently and protect your data.

 Support customized to your business needs:

  • US-based support and engineering enhancements for easy access and collaboration
  • Fully customizable service level offerings, including 24 / 7 support and client specific   response times
  • Ongoing monitoring, troubleshooting and reporting enables continuous reliability         improvements

Flexible, efficient and reliable.

  • Proactive Problem Resolution
  • Automation Improvements
  • Trained, Experienced and Certified Engineers
  • No Independent Contractors
  • No Short-term “Project-based” Employees

Cost-effective support and engineering services for:

Identity & Access Management

  • Oracle Access Manager (OAM)
  • Oracle Adaptive Access Manager (OAAM)
  • Oracle Enterprise Manager (OEM)
  • Oracle Identity Governance (OIG)
    • Oracle Identity Manager (OIM)
    • Oracle Identity Analytics (OIA)
  • Oracle SOA
  • Oracle Waveset (SUN Identity Manager)
  • WebLogic

    Directory Services

  • Oracle Directory Server Enterprise Edition (ODSEE)
  • Oracle Internet Directory (OID)
  • Oracle Unified Directory (OUD)
  • Oracle Virtual Directory (OVD)


    Database Security

  • Audit Vault
  • Database Firewall
  • Data Masking
  • Database Vault
  • Enterprise Manager Lifecycle Management Pack
  • Enterprise User Security (EUS)
  • Key Vault
  • Transparent Data Encryption

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