"The Technical Account Manager and the MSS team are doing a great job supporting us. When I contact them with an issue or question, I get a quick response from someone on the team. I really appreciate when we have an issue that we get timely updates until the issue is resolved."
- A Fortune 500 health system network
Hiring, training and overseeing a proficient team to support your Identity and Access Management systems can be time consuming and costly, diverting resources from your core business needs. Hub City Media’s Managed Support Services provides you with the expert support and engineering enhancement capabilities you need, without the administrative burdens. Our team helps your business eliminate issues before they occur, manage IT systems efficiently and protect your data.
Support customized to your business needs:
- US-based support and engineering enhancements for easy access and collaboration
- Fully customizable service level offerings, including 24 / 7 support and client specific response times
- Ongoing monitoring, troubleshooting and reporting enables continuous reliability improvements
Flexible, efficient and reliable.
- Proactive Problem Resolution
- Automation Improvements
- Trained, Experienced and Certified Engineers
- No Independent Contractors
- No Short-term “Project-based” Employees